Keys to Service Loaner Fleet Profitability
Do you know which principles to follow and metrics to track to ensure you maximize the value of your loaner fleet?
The Impact of Loaners on Revenue
Although some shops may shy away
from the use of loaner vehicles,
if managed efficiently, they can
impact your business in many
positive ways leading to higher
sustained revenues and increased
customer satisfaction. Here are
some ideas I emphasize to shops
evaluating a new loaner program
or to shops looking to maximize
the value of their existing
loaner fleet....
Loaner Fleet Management with Connected Car Technology
Connected cars provide a great deal of data for dealers. How that data can be translated into a value-added experience...
When is Technology No Longer Optional?
Let's face it, customers can be fickle. A big part of business evolution involves leveraging technology in all departments. Technology......
Avoiding Costly Mistakes With Your Service Loaner Fleet
There are always situations that are out of the ordinary, but when they happen with your loaner fleet it......